Shipping Policy
Thank you for shopping at useoem.com This Shipping Policy applies to all products we offer!
Shipping Coverage
- Shipping Coverage: We currently ship exclusively within the US & Canada.
- Future expansion of shipping areas is under consideration.
Shipping Rates
- Standard Shipping: Free on all orders.
Shipment Processing Time:
- Processing Period: Orders are processed within 0-1 business days from order confirmation.
- Non-Processing Days: Orders are not shipped or delivered on weekends or holidays.
Transit Time:
- Estimated Delivery Time: 2-3 business days.
Shipment Confirmation and Order Tracking:
-
Tracking Number: You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24-48 hours.
Couriers Used
- Primary Couriers: UPS and USPS
Damages and Lost Orders:
- Damaged Orders: If you receive your order damaged, please contact us as soon as practicable to initiate a claim. Save all packaging materials and damaged goods before contacting us.
- Lost Orders: For lost orders, Use OEM Auto Space will assist you in initiating a claim with the carrier. Please contact us via email at oemusepart@gmail.com for assistance.
Return & Refund Policy
- Returns Information: Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
